Quality, Rights & Safety
QUALITY • RIGHTS • SAFETY
Our Commitment to Safe, Respectful Care
Every Inclusive Home Care service is designed to support safe, respectful and person-centred care. We respect your dignity, culture, language, faith, privacy, choices and goals while delivering services that place your wellbeing at the centre of everything we do.
Learn More
Consumer Rights & Statement of Rights
Care Planning & Informed Consent
Culturally Safe, Trauma-Aware & Inclusive Care
Complaints, Feedback & Advocacy
Risk Management & Incident Reporting
Open Disclosure & Transparent Communication
Staff Screening, Training & Supervision
Clinical Governance & Continuous Improvement
Feedback & Complaints
We welcome feedback and complaints because they help us improve. Raising a concern will never affect your care. You can speak with your Care Partner or contact us directly using the details below.
Call Us
(03) 7036 8725
info@inclusivehomecare.com.au
Advocacy
You may ask a family member, representative or advocate to contact us on your behalf.
External Support
Aged Care Quality & Safety Commission
1800 951 822
Older Persons Advocacy Network
1800 700 600
