How we plan
Care Planning Starts with Listening
Your care plan should reflect your life, not simply a list of services. At Inclusive Home Care, we take time to understand who you are, what matters most to you and how you want to live.
Together we discuss your goals, daily routine, strengths, culture, language, personal preferences and any health or safety considerations. This allows us to develop a personalised Support at Home care plan that is flexible, respectful and designed around your individual needs.
Learn MoreYour Goals
Supporting what matters most to you.
Your Preferences
Care delivered your way.
Your Culture
Respecting language, traditions and beliefs.
Your Lifestyle
Care that fits naturally into everyday life.
Our Care Planning Process
From your first conversation through ongoing reviews, we work with you every step of the way to deliver personalised Support at Home services.
Initial Discussion
We learn about your needs, goals, lifestyle and current support arrangements.
Assessment
We assess your daily living needs, health, safety, home environment and clinical requirements.
Co-design
Your care plan is developed together with you and the people you choose to involve.
Service Agreement
We explain your services, funding, fees and budget clearly in plain English.
Introductions
Meet your care team and learn how your services will be delivered safely and respectfully.
Regular Reviews
Your care plan is reviewed whenever your needs, goals or preferences change.
When Your Care Plan is Reviewed
Your care plan is regularly reviewed to ensure it continues to reflect your needs, goals and preferences. We work with you to update your support whenever circumstances change.
Your Goals Change
We review your care plan whenever your personal goals, priorities or care preferences change.
Health Changes
If your health, mobility, cognition or daily living abilities change, we update your care to meet your current needs.
Incidents or Risks
Following an incident, identified risk or complaint, we review your care plan to improve safety and quality.
Family Changes
Your care may be updated when family, carers or support arrangements change.
You Request a Review
You can ask us to review your care plan at any time if your circumstances or preferences change.
Professional Recommendation
A review may also be recommended by one of our workers or another health professional supporting your care.
Choice, Consent & Positive Risk-Taking
At Inclusive Home Care, we respect your right to make decisions about your care. Every person has different goals, preferences and ways they choose to live, and we believe your care should reflect those choices.
We explain your options clearly, seek your consent whenever required and support you to make informed decisions. Where a choice involves some level of risk, we work together to understand those risks while balancing your independence, dignity and safety.
Learn MoreYour Choice
You remain in control of the decisions that affect your care and daily life.
Informed Consent
We explain services clearly and seek your consent before decisions are made.
Positive Risk-Taking
Together we balance independence, autonomy and safety to support the life you choose.
Working Together
We partner with you, your family and your representatives to create care that reflects your values and goals.