Support at Home
Support at Home Care That Respects Your Choices, Culture & Independence
Inclusive Home Care supports older people to live safely and independently in the comfort of their own homes. We work closely with you, your family, carers and representatives to create a personalised care plan that reflects your goals, culture, language, routines and individual preferences.
If you're aged 65 or over, we provide a comprehensive range of Support at Home services including personal care, domestic assistance, respite care, nursing, transport, meal preparation, social support, home maintenance, light gardening and allied health services. Our focus is always on delivering respectful, reliable and person-centred care that supports your independence.
Person-Centred Care
Support tailored around your lifestyle, goals and personal preferences.
Culturally Responsive
Care that respects your language, culture, beliefs and traditions.
Remain Independent
Helping you stay safe, comfortable and confident in your own home.
Family Partnership
Working together with families, carers and representatives.
Your Care. Your Choice.
We provide care with kindness, respect and clear communication, ensuring every service is centred around you and designed to help you live independently with confidence.
What is Support at Home?
Support at Home is the Australian Government's aged care program designed to help older Australians receive quality care while continuing to live safely and independently in their own homes.
The program replaced Home Care Packages and Short-Term Restorative Care on 1 November 2025. It provides stronger consumer rights, greater flexibility and clearer information so older people can make informed decisions about their care.
Live Independently
Receive personalised support while remaining in the comfort of your own home.
Greater Choice
More control over your services, care planning and provider decisions.
Government Funded
Eligible participants may receive government funding for approved support services.
How Inclusive Home Care Works With You
At Inclusive Home Care, we partner with you to coordinate your care, manage your funding and help you understand every option available. We believe the best care is delivered through collaboration, respect and open communication.
Some people prefer to manage more of their own services, while others would like additional guidance from their Care Partner. We tailor our level of support to suit your goals, preferences and lifestyle.
Collaborative Care
We work closely with you, your family and your representatives throughout your care journey.
Flexible Support
Choose the level of guidance and care coordination that best suits your individual needs.
Trusted Partnership
Our experienced team provides clear advice so you can make confident decisions about your care.
Support at Home Service Categories
Support at Home services are designed to help older Australians remain independent, healthy and connected. Your services are tailored to your individual needs, goals and approved care plan.
Personal Care
Help with showering, dressing, continence support, mobility and daily living activities.
Home & Domestic Support
Cleaning, laundry, household tasks, home maintenance and light gardening.
Clinical & Allied Health
Nursing care, allied health services and therapeutic supports that promote wellbeing.
Government Funding & Your Care Budget
You can choose to pay privately or access government funding through the Australian Government's Support at Home program if you are eligible.
Level 1 – Level 8 Funding
Your My Aged Care Notice of Decision will outline your Support at Home classification level, available quarterly budget and approved services.
Personal Care Funding
From 1 October 2026, approved personal care services such as showering, dressing, continence support and medication assistance will be fully funded with no out-of-pocket cost for eligible participants.
Assistive Technology & Home Modifications
Separate funding between $500 and $15,000 may be available to support assistive technology, specialised equipment and home modifications that improve safety and independence.
Understanding Your Support at Home Funding
Inclusive Home Care offers flexible options to access the care and support you need. You can choose to pay for services privately or, if eligible, receive Australian Government funding through the Support at Home program.
If you have been approved for Support at Home, your My Aged Care Notice of Decision will confirm your assigned funding classification, available quarterly budget and approved support services. Our team will explain everything clearly and help you understand how to make the most of your funding.
We provide clear advice about your funding, available services and care options so you can make informed decisions with confidence.
Funding Options
Government Funding
Eligible participants may receive Australian Government funding through the Support at Home program to help cover approved care and support services.
Private Services
If you are not eligible for government funding or prefer private care, you can access our services directly with flexible payment options.
Support Levels
Funding is allocated across different Support at Home classification levels based on your assessed care needs and personal circumstances.
We're Here to Help
Our experienced team will guide you through funding, budgeting and service planning to ensure you receive the right support.
Getting Started is Simple
We'll guide you through every step of the Support at Home process, making it easy to access the care and services you need.
Contact My Aged Care
Speak with My Aged Care or your aged care assessor to discuss your eligibility and begin the Support at Home assessment process.
Contact Inclusive Home Care
Our friendly team will discuss your support needs, explain available services and answer any questions about funding or care options.
Meet With Our Team
We meet with you and, if you choose, your family, carer or representative to understand your goals, preferences and support requirements.
Understand Your Budget & Services
We'll explain your Support at Home budget, available services, fees and funding in plain English so you can make informed decisions.
Your Care Begins
Together we'll create a personalised care plan and begin delivering high-quality, compassionate support that helps you live independently at home.